Hearing a worker or manager yelling in the workplace makes for an awkward scene, but responding in kind should be avoided. So reports Ladders.
Trying to out yell a yeller is bound to increase the tension and ensure that it continues. “If you hear yelling nearby, don’t join in the screaming match,” Ladders reports. “Your immediate goal should be to remove yourself from the situation.”
The next step is to understand what sparked the yelling and to understand that it typically is not about the person being yelled at. The yeller is a “highly emotional person” unable to rein in their impulses, career coach Marie McIntyre told Monster. You “may be able to ward off future meltdowns by recognizing triggers and proactively taking care of those small problems that tend to set the person off,” she said.
If a person is a chronic yeller that is negatively impacting other workers, the yeller may need to be spoken to or reported to their manager or human resources. And what if the yeller is your boss? If a boss refuses to quiet down, experts say finding a new place to work may be the only solution.