Leaders or those aspiring to lead can help their own development by learning how and when to forgive those who have wrong them. So reports Northwest Indiana Times.
Starbucks wasted little time trying to minimize damage stemming from alleged racism at one of its locations by ordering all its U.S. shops to undergo racial-bias training.
If and when it really goes mainstream, it will mean a sea-change for the way business is conducted in the U.S. (and around the world).
While human resources must equip employees with a solid grounding in compliance and other legal requirements, it is important to go beyond rote training. So reports Forbes.
Excessive employee turnover is costly, and retaining top talent has increasingly become a challenge in a harsh and competitive labor market.
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