The challenges of implementing a solid remote training program include dealing with varying time zones, connectivity challenges, work patterns and cultural differences, Alan Price, CEO at BrightHR, writes for Forbes. His human resources software firm provides technology support for small- and medium-sized entities worldwide.
“When designing a training program to be sent to your remote employees, try to put yourself in their shoes and ask yourself a series of questions,” Price writes. “Is the interface easy to use and access? Does it teach them the skills they value and that will benefit the business? Have I set realistic targets and deadlines, and how can I track their progress?”
While Price acknowledges that remote work can exacerbate loneliness and take away from the camaraderie that workers can feel in an in-person environment, “remote working can become less of an isolating experience if managers step in to foster connection between their atomized employees.”
“Part of doing this is by encouraging meetings, cooperation and competition, and the sharing of expertise between team members,” he notes. “Develop a culture of peer-to-peer learning, ensuring they don’t lose out on the human touch that they might miss from the office.”