While about 65% of companies, on average, conducted in-depth annual surveys pre-pandemic, that average has dropped to 50% post-pandemic, according to the 2023 Career Wellbeing Report from Gallagher, a human resources and compensation consulting practice. That report surveyed 4,030 U.S. employers.
Scott Hamilton, global managing director at Gallagher, says employers who neglect seeking in-depth feedback from their employees may realize setbacks in their recruitment, retention and employee engagement efforts. “If an HR leader hasn’t done a full study of employee engagement since the pandemic, that is a really big indicator of need,” Hamilton says. “You’re trying to get a handle on where your workforce is today coming out of the pandemic. I would look at that as a tripwire.”