Southwest Airlines’ technological collapse led to the cancellation of almost 17,000 flights during a holiday week in December, but that failure highlights the important role across different industries that human resources can play in transforming digital capabilities. So reports Human Resource Executive.

“True digital transformation requires a clear organization-wide vision of the opportunity that looks at the broad shifts in strategy and culture that will be enabled by technology,” Nick Petschek and Martha Deery write in Human Resource Executive. “It entails new potential realities as well: hiring a new kind of workforce for the future, phasing out certain roles and the development of new cultures and capabilities.”

Both Petschek and Deery work at Kotter, a global consulting firm, where he is director and she is principal. While much of an organization’s digital transformation will depend with its IT departments, HR can play a crucial role in “getting the entire organization on the same page about impending changes, and thinking holistically about how a transformation will operate within the broader business ecosystem,” Petschek and Deery write.

“With their close understanding of how the business and its people operate, HR leaders are central to this process as a bridge between employees, organizational objectives and workplace efficiency,” they note.

Read the full article from Human Resource Executive.

An India-based technology company drew worldwide attention after a human resources specialist shared a message that flashes on employees’ screens. So reports NBC News.

Just before employees at SoftGrid Computers end their work shifts, a bright red “WARNING!!!” message pops up on their screens, followed by “Your shift time is over. The office system will shut down in 10 mins. PLEASE GO HOME!”

SoftGrid Computers’ messaging effort to encourage employees to be mindful of work-life balance became a viral hit after Tanvi Khandelwal, an HR specialist at the company, posted about it on LinkedIn. The 21-year-old had recently joined the Indore, India-based firm.

“While I was surprised to see such a message on my computer system, I believe that a healthy work-life balance is very important,” Khandelwal said. “I am a social worker, as well, and such work culture allows me to engage in those activities after my office hours.”

SoftGrid co-founder and CEO Shweta Shukla said she and her partners introduced the messaging for their 40 staffers to encourage them to take breaks. They chose to use pop-up messaging as they thought this would be “more fun and engaging than an email or memo.”

“Since the pandemic, we have all been facing issues with working overtime and missing out on the social parts of our daily lives, like quality time with our families and loved ones,” she said.

Read the full article from NBC News. 

While remote work remains a prominent feature of the labor market three years after the COVID-19 pandemic, workers are also clocking in more hours on weekends. So reports Yahoo Finance.

A survey by workplace software company ActivTrak finds that, on average, workers racked up more hours on Saturday and Sunday in 2022 compared with 2021. Overall, just 5% of those surveyed had labored on weekends last year, averaging 6.6 hours, which was up by 18 minutes from 2021.

But workers in some industries, including technology, saw their weekend hours shoot up 31% year-over-year to an average of 11.5 hours. Media industry employees increased the amount of time they worked on weekends 53% during that span, and averaged 10.7 hours.

“Over the last 3 years, flexibility has become significantly more acceptable and for some, this means opting for a shorter week-day and shifting part of the workload to the weekend,” said Gabriela Mauch, vice president of the productivity lab at ActivTrak.

Read the full article from Yahoo Finance.

Disney is cutting a big chunk of its global workforce of about 220,000 with the goal of saving $5.5 billion. So reports CNN.

The cuts will amount to about 7,000 jobs being eliminated as the media and entertainment giant works on streamlining its operations. “While this is necessary to address the challenges we're facing today, I do not make this decision lightly,” CEO Bob Iger said. “I have enormous respect and appreciation for the talent and dedication of our employees worldwide, and I'm mindful of the personal impact of these changes.”

Iger came back to lead Disney again in November after the board fired his successor, Bob Chapek. The job cuts will enable the company to resume dividend payments, which it had halted during the pandemic.

“Now that the pandemic impacts to our business are largely behind us, we intend to ask the board to approve the reinstatement of a dividend by the end of the calendar year,” Iger said. “Our cost-cutting initiatives will make this possible. And while initially, it will be a modest dividend, we hope to build upon it over time.”

Read the full article from CNN.

Onboarding is a crucial part of any human resources operation, but for new leaders the process can be problematic if it interferes with their ability to make change. So reports Harvard Business Review (HBR).

“The typical onboarding process emphasizes just how important that status quo is and makes questioning it even harder,” Ron Ashkenas, partner Emeritus at Schaffer Consulting, writes for HBR. New leaders may find long-standing onboarding processes make it harder for them to implement change “because of the focus they place on fitting in,” Ashkenas writes. “It’s already an uphill battle for new leaders to question the status quo: Natural psychology leads us to want to belong to a social group and go along with colleagues just to fit in,” he notes.

One way companies can help new leaders to implement change is by creating an onboarding process tied to a specific near-term challenge and asking them to regularly report important observations from key players. “To take full advantage of [new leaders’] qualities, don’t mire them in endless learning about the organization as it is now,” Ashkenas writes. “Instead, challenge them to find opportunities for learning that will help them shape the future.”

Read the full article from the Harvard Business Review. 

More companies are enacting provisions that call for employees who quit to pay back what was spent to train them. So reports Reuters.

U.S. regulators have been hearing from dozens of workers and advocates in various industries, including healthcare, trucking and retail, about some employers hitting them up with large IOUs for training costs after they quit. The so-called Training Repayment Agreement Provisions, or TRAPs, has drawn the attention of regulators as well as legislators.

More employers are using TRAPs even with unemployment at low-levels, which has been seen as empowering workers, says Jonathan Harris who teaches at the Loyola Law School Los Angeles.

“Employers are looking for ways to keep their workers from quitting without raising wages or improving working conditions,” Harris said.

Read the full article from Reuters. 

As remote work has become the new norm for many employers, it’s become imperative to create training programs that can be as effective as in-person training. That's according to the Forbes Human Resources Council.

The challenges of implementing a solid remote training program include dealing with varying time zones, connectivity challenges, work patterns and cultural differences, Alan Price, CEO at BrightHR, writes for Forbes. His human resources software firm provides technology support for small- and medium-sized entities worldwide.

“When designing a training program to be sent to your remote employees, try to put yourself in their shoes and ask yourself a series of questions,” Price writes. “Is the interface easy to use and access? Does it teach them the skills they value and that will benefit the business? Have I set realistic targets and deadlines, and how can I track their progress?”

While Price acknowledges that remote work can exacerbate loneliness and take away from the camaraderie that workers can feel in an in-person environment, “remote working can become less of an isolating experience if managers step in to foster connection between their atomized employees.”

“Part of doing this is by encouraging meetings, cooperation and competition, and the sharing of expertise between team members,” he notes. “Develop a culture of peer-to-peer learning, ensuring they don’t lose out on the human touch that they might miss from the office.”

Read the full post from Forbes. 

Upskilling platform GrowthSpace recently received $25 million in funding from venture capitalists, signaling strong interest in startups focused on bolstering workers’ skills. So reports TechCrunch.

The investment led by Zeev Ventures brings the total that GrowthSpace has managed to raise to $44 million amid a tight job market where employers are desperate to retain workers. Upskilling focuses on teaching employees new skills. Last year, Walmart announced that it would invest about $1 billion over the next five years to help its staff obtain higher education and training, and these investments have helped GrowthSpace and other upskilling platforms.

Upskilling and reskilling platforms took in $2.1 billion from venture capitalists from early 2021 and through this year. GrowthSpace was founded in 2018 by Dan Terner, Izhak Kedar and Omer Glass. “Terner realized that there was no effective, outcome-driven employee development platform to enable companies [including his] to better invest in their employees,” Glass said. “This led to the creation of GrowthSpace … During the pandemic and amid current economic uncertainty, companies have realized that they needed to double down on talent development.”

Read the full article from TechCrunch.

Australian employers and human resources departments are facing new worker compensation challenges as they contend with major workplace disruptions from the coronavirus. So reports Insurance Business Australia.

“As the Australian business community faces the disruptions caused by the COVID-19 pandemic, business owners, managers, and human resources (HR) teams are also tackling the ongoing responsibilities to workers and protecting our workplaces,” according to the workplace risk team at insurance broker Gallagher Australia. “Even with new arrangements to work off site, employers must still comply with relevant work, health, and safety (WHS) and workers’ compensation (WC) legislation.”

One immediate challenge is how companies and HR leaders successfully convey how their employees can file a Covid-19 compensation claim for an injury or illness when they are working remotely, according to the article.

While it may be hard for a worker to prove they contracted the virus based on their working conditions at a remote location, “as an employer you still have an obligation to provide safe work duties, so you need a management plan that enables this in terms of working from home and performing appropriate tasks,” Gallagher Australia notes.

Read the full article from Insurance Business Australia.

Costco Australia is handing out an A$750 (US$478) bonus to 4,000 employees who have worked during the coronavirus pandemic. So reports Human Resources Director.

The bonus payments are happening as supermarket chains in the country rush to recruit thousands of workers to deal with the tremendous demand for groceries now. Costco also has provided a temporary pay boost of A$3 per hour for all employees who worked from March 2 to April 5.

“Costco’s action sets an example for the others,” says Gerard Dwyer, retail union SDA’s national secretary. “It is an acknowledgement of the service Costco workers are providing–an acknowledgement of the risks they are taking to keep the community fed and healthy.”

Read the full article from Human Resources Director.

Human resources teams in Asia Pacific cited their management's ability to oversee crisis and to implement business continuity plans as their top concerns in a Covid-19 world, according to a recent survey. So reports Human Resources Online.

Aon’s APAC Pulse Survey is entitled “Navigating the impact of COVID-19 on workplace and rewards practices.” Nearly 70% of the 304 companies surveyed cited management's ablity to oversee the crisis and business continuity as their biggest challenges. The survey included companies in Malaysia, Singapore, Indonesia, Thailand, the Philippines, Vietnam, China, Japan, Korea and the Pacific region.

Actions taken by firms to deal with the pandemic include holding off on hiring and freezing pay and promotions as well as having more employees work remotely and providing them with financial help. Overseeing flexible work arrangements and boosting employee awareness were cited by 63.5% and 55.6%, respectively, as challenges HR are tackling. About 13% noted inadequate employee medical insurance as a problem.

Just over 42% of companies gave their respective HR departments a three rating (scale of 1 to 5) for being properly trained, equipped and ready to handle challenges from the pandemic, while 27.6% gave their HR teams a four rating.

Read the full article from Human Resources Online.

A number of Indian companies are providing their employees with online/virtual tools to keep their children entertained as they work from home. So reports The Economic Times.

Genpact, Accenture, Deloitte, AMD and other firms have introduced programs intended to keep their employees’ children occupied so their parents can get in a few hours of relatively uninterrupted work. Daycare centers in India, as in other parts of the world, are not an option as these facilities are shut down, meaning parents and their children are together the whole day.

Employees can tap into parenting communities online to get tips on how to keep their children engaged, set up virtual playdates with kids of their colleagues, have them participate in virtual summer camps and offer online classes on coding. “Employee engagement has now assumed new dimensions to include family engagement as well,” says SV Nathan, chief talent officer at Deloitte India. That firm provides parents with webinars on how to do activities, including crafts and cooking, with their kids.

Meanwhile, IBM India notes that 99% of it workforce is now able to work from home. So reports Business Standard. “What has been different in the past few months is embracing this approach at scale, not just among our sizeable employee population in India, but around the world,” says Sandip Patel, managing director, IBM India and general manager for India/South Asia region.

“Our information technology (IT), human resources, business units, crisis management, legal, government relations, corporate social responsibility, operations and security teams have quickly come together to make (work-from-home) a reality for over 99% of IBM India employees,” Patel adds. “The remaining 1% of our people are focused on critical assignments and we are taking every possible precaution to ensure their safety.”

Rolls-Royce, a manufacturer of aero engines, has decided to eliminate more than 4,000 jobs that will include human resources, finance and purchasing positions. So reports The Guardian.

The goal is to boost profits by cutting out mid-management jobs.

"We are proposing to move to a considerably simplified staff structure, with fewer layers and greater spans of control across the group," a company spokesman said.

The company is expected to cut 4,600 positions globally, HRM Asia reports, with one-third of those cuts expected to be carried out by year-end. The firm has a global workforce of 55,000, with 26,000 in the UK.

The former CEO of France Telecom and six other executives will face trial over allegations that they had a role in at least 19 employee suicides. So reports BBC News.

The executives are accused of "moral harassment." Former CEO Didier Lombard and the other executives deny that restructuring efforts they undertook in 2006 led to the suicides. Lombard had tried to eliminate 22,000 jobs and retrain at least 10,000 workers.

"I'll get them out one way or another, through the window or through the door," Lombard was quoted telling senior managers in 2007. Starting in 2008, at least 19 workers killed themselves,12 attempted suicide and eight suffered depression. Guilty verdicts could result in two years in prison and $35,000 in fines.

France Telecom, a multinational telecommunications corporation, became Orange in 2013. "As it has always said, Orange rejects the accusations and will make its case during the public hearing which will be scheduled in the coming months," an Orange spokesman said.

Read the full article from BBC News. 

A London court sentenced a UK financial analyst to 16-weeks in jail in May for harassing a colleague and posting porn photos purporting to be her. So reports CPS.

Davide Buccheri, 25, was convicted of harassment stemming from actions that lasted eight-months long from September 2016 to May last year. The harassment began after the colleague refused to go on a date with him.

Buccheri then uploaded photos of the woman he took from her social media site onto an adult porn website alongside actual pornographic photos. Actresses in those pornographic images resembled the coworker.  

Buccheri then reached out to managers at his firm, M&G Investments, and reported the photos in an effort to get the woman in trouble.

"This was a sustained campaign of harassment against a young woman beginning her career in the financial services industry," says Aimee Emby, from the Crown Prosecution Service. "Not only did Buccheri's actions cause this victim considerable distress and anxiety, his denial of guilt forced her to relive her ordeal."

Buccheri also was ordered to fork over US$6,705 in compensation to the woman.

Read the full article from CPS. 

Breakfast cereal giant Kellogg's is allowing the 420 workers at its Salford headquarters to clock out of work by noon on Fridays this summer as long as they finish their work. So reports Metro.

The summer hours are designed to improve productivity and give workers more flexibility with a longer weekend.

"Flexible working is something we take very seriously and we encourage all our UK office-based employees to make the most of the summer hour scheme," says Sue Platt, Kellogg's UK human resources director. "Summer hours is part of a package we offer to ensure we provide work-life balance opportunities to all employees."

Read the full article from Metro.