The attack that took down the Kronos Private Cloud impacted workers from Montana to Florida who reported receiving paychecks that were short by hundreds or thousands of dollars. Ultimate Kronos Group was working to get their system up and running and had expected it to be operational by the end of January.
Finance and human resources departments nationwide, however, will be busy for weeks uploading manual records they had tracked for over a month back into the Kronos system once it is operational.
“I can say that the timing wasn't the greatest, with end of year tax implications and people, most importantly, looking for their checks,” said Paul Patton, chief human resources officer for the city of Cleveland. That city set up its own “war room” manned by administrative staff to deal with salary issues for its 8,000 employees.